Returns & Exchanges

At Pouf Baby, we want you and your little ones to love every purchase, which is why we offer a 30-day return window for all unwashed and unworn garments. If a fit isn't quite right, our simple return process ensures your exchange or refund is handled with care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.